Shipping policy

Shipping Policy

Processing & Fulfillment

Every order ships from our Denver facility — handled, packed, and sealed by real men who give a damn.
Orders usually ship within 1–2 business days (Monday through Friday).
You’ll get tracking info the moment your package hits the road.

If there’s ever a delay, we’ll let you know fast.

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Shipping Options (U.S.)

• Standard Shipping: 3–5 business days.
  Ships in our signature branded packaging.

• Discreet Shipping: 3–5 business days.
  Ships in plain, unmarked packaging — no logos, no hints.

Shipping rates are calculated at checkout based on location and method selected.

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International Shipping

We ship worldwide to select countries where rates and customs make sense — including Canada, Europe, Australia, New Zealand, Japan, South Korea, Singapore, Mexico, and the U.K.

• Standard International: 7–21 business days depending on destination.

• Discreet International: same delivery window, plain packaging, no brand identifiers.

International customers are responsible for any customs fees, import taxes, or duties charged by their local government.

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Order Tracking

Once your order ships, you’ll receive a tracking number via email.
If it’s been more than a few days with no update, reach out at info@sweatyjohnson.com — we’ll get you answers.

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Lost, Delayed, or Stolen Packages

We can’t control what happens once the carrier takes over, but we’ll help you investigate.
If tracking shows delivered and you can’t find it, check with neighbors or your local post office first.
Still stuck? Email info@sweatyjohnson.com and we’ll make it right where we can.

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Discreet Handling

Whether you choose Standard or Discreet, every shipment is packed securely and professionally.
Our discreet options use plain mailers with no visible branding — your privacy stays intact.