privacy

last updated: july 20, 2026

At Sweaty Johnson, privacy is handled with the same discipline we bring to our craft. We collect personal information only when it serves a legitimate purpose: operating the store, fulfilling orders, protecting transactions, communicating with customers, and maintaining a dependable experience.

This policy explains how Sweaty Johnson collects, uses, discloses, retains, and protects personal information when you visit sweatyjohnson.com, place an order, subscribe to communications, or contact us.

information we collect

We may collect information you provide directly, including:

• your name, email address, telephone number, and billing or shipping address;
• account information and marketing preferences;
• products purchased, order history, returns, exchanges, and related transaction information;
• messages, requests, reviews, or other information you send to us.

When you make a purchase, payment information is processed through secure payment providers. We do not store complete payment-card numbers on systems operated directly by Sweaty Johnson. We may receive limited transaction information, such as payment status, card type, billing address, and the final digits of a payment method.

We also receive certain information automatically when you use the site. This may include your internet protocol address, browser and device information, approximate location, referring pages, pages viewed, cart activity, and interactions with the store. This information may be collected through cookies, pixels, log files, and similar technologies.

We may also receive information from Shopify and from service providers that support payments, fraud prevention, shipping, analytics, customer communication, and advertising, where those services are enabled.

how we use information

We use personal information to:

• operate and maintain the store;
• process payments and fulfill, ship, return, or exchange orders;
• communicate about purchases, account activity, or customer-service requests;
• detect fraud, misuse, security incidents, and other harmful activity;
• provide marketing communications you have requested;
• understand how customers use the store and improve its performance;
• maintain business, tax, accounting, and transaction records;
• comply with applicable laws and enforce our agreements.

We do not use personal information for purposes unrelated to operating and improving the business without an appropriate legal basis or, where required, your consent.

shopify and other service providers

Our store is hosted by Shopify. Shopify collects and processes personal information when you visit the store, use Shopify-powered services, or make a purchase.

We disclose personal information to Shopify and to service providers that perform necessary functions on our behalf, including website hosting, payment processing, fraud prevention, order fulfillment, shipping, analytics, customer communication, and marketing. These providers receive only the information reasonably necessary to perform their services and process it under their own contractual and legal obligations.

Depending on the Shopify services and store features enabled, Shopify may also process information from your interactions with our store, Shopify, and other Shopify merchants to provide personalized services, improve advertising, detect fraud, and understand store performance.

For additional information about Shopify’s processing practices and the rights available directly through Shopify, review the Shopify Consumer Privacy Policy and Shopify’s privacy portal.

Shopify and other service providers may process information in countries outside the place where you live. Where required, appropriate contractual or legal safeguards are used for international transfers.

We may also disclose information when reasonably necessary to comply with law, respond to valid legal requests, protect our customers or business, investigate fraud or security incidents, or complete a merger, sale, financing, restructuring, or transfer of business assets.

sales, sharing, and targeted advertising

Sweaty Johnson does not sell personal information in exchange for money.

Certain privacy laws use broader definitions of “sale” or “sharing” that may include disclosures made for targeted advertising, cross-context behavioral advertising, analytics, or certain Shopify services.

Where these laws apply, you may opt out through the Your Privacy Choices link available in the store footer. Where legally required and supported by our privacy controls, we also recognize Global Privacy Control signals as requests to opt out of applicable sales, sharing, or targeted advertising.

An advertising opt-out does not prevent information from being disclosed to service providers that are needed to operate the store, process payments, prevent fraud, or fulfill orders.

cookies and similar technologies

Cookies work quietly to keep the store functional, remember cart contents and preferences, measure performance, prevent fraud, and, where permitted, support personalization or advertising.

Some cookies are necessary for the store to function. Others may be controlled through the cookie preferences available on the site. Disabling certain cookies may affect how accurately or reliably parts of the store operate.

marketing communications

We send promotional email or text communications only where you have requested them or where another lawful basis permits us to do so.

You may unsubscribe from promotional messages at any time by using the unsubscribe link contained in the message or contacting us. You may continue to receive necessary transactional communications concerning orders, payments, security, returns, or customer-service requests.

legal bases for processing

For customers in the European Economic Area, United Kingdom, Switzerland, and other regions requiring a stated legal basis, we process personal information when:

• processing is necessary to perform a contract with you, including completing an order;
• processing is necessary for our legitimate business interests, such as security, fraud prevention, customer service, and store improvement;
• you have provided consent, including for certain marketing or cookie activities;
• processing is necessary to comply with a legal obligation.

Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect processing completed before consent was withdrawn.

retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy.

Retention periods depend on the nature of the information and may include time needed to complete transactions, provide customer support, prevent fraud, resolve disputes, enforce agreements, and satisfy legal, tax, accounting, or recordkeeping requirements.

When information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it. Certain records may remain where retention is legally required or reasonably necessary to establish or defend legal claims.

security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

No online service, transmission method, or storage system can be guaranteed completely secure. You are responsible for protecting account credentials and notifying us if you believe your account or personal information has been compromised.

your privacy rights

Depending on where you live, you may have the right to:

• request access to personal information we hold about you;
• request correction or deletion of personal information;
• receive a portable copy of certain information;
• restrict or object to certain processing;
• withdraw consent;
• opt out of applicable sales, sharing, or targeted advertising;
• appeal a decision concerning a privacy request;
• exercise your rights without unlawful discrimination.

We may need to verify your identity before completing a request. Authorized agents may submit requests where permitted by law, subject to appropriate verification.

To exercise a privacy right, contact us at support@sweatyjohnson.com. You may also use the privacy-choice tools available through the store.

children

The store is not directed toward children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can review and delete it where appropriate.

changes to this policy

We may update this policy as our practices, technology, or legal obligations change. The revised policy will be posted on this page with an updated effective date.

Material changes may be communicated through the store or by another appropriate method where required.

contact

Questions or requests concerning this policy may be directed to:

Sweaty Johnson
support@sweatyjohnson.com

Your information is handled with purpose. Your business is treated with respect.